30 days Money Back Guarantee

In the unlikely situation that you product* is not working properly you can send it back to us within 30 days from the date of purchase. Please note that we only undertake manufacture faults. We provide full refund or one-to-one product replacement.
* only selected products eligible for this service.

Verify Before Purchase

We always provide you facility to check, inspect your desired product prior to buying from our store. Not only that but also operating procedures, technical aspects and complete user guide is given by our team to you at the time of purchase.

Missing or Wrong Item on Arrival

Please check your items or package at the time of delivery. Make sure they are the exact items you ordered from us. Feel free to inspect thoroughly to find out whether things are in order. Report any issues to our hotline or support team at support@hobbytalks.lk

Warranty Exceptions

Product degradation through wear and tear, breakage is customer’s responsibility and we don’t accept those situations.

Note: Warranty is not claimable for physical damage, corroded, misuse, negligence, improper operations, chips burnt, Modifications to any part of the product, damage caused by aftermarket products or damages due to acts of nature.

However customers are always welcome to ask for product repairs,replacements, spare parts (if available). We only charge value of the component and shipping cost.

Lifetime Technical Support

Our technical support team is always there for you. need to know how to operate or having a trouble finding it? our dedicated team is very well aware of all our products and corresponding technical aspects. They will guide you from switching-on to complete operation including safety steps if necessary. support@hobbytalks.lk